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Posts Tagged ‘advertising’

Facebook: lying and stealing

August 24th, 2010 8 comments

Since we are going on about Facebook this week on the Big Bad Blog, we thought that this would be a good time to share a story from the weekend.

Mr Topp: Hey, you found friends using Facebook Friend Finder!
Karen: No I haven’t.
Mr Topp: Facebook claims you have.
Karen: I guess they’re lying.

Here’s what Facebook says:

So clearly they are claiming that Karen has used the service as part of their advertising. Karen claims otherwise. Is Facebook lying to me?

A second note is that Karen’s profile picture is being used as part of the advertisement. That photo was taken by me — I own the rights to it. Here’s the photo on Flickr:

And here is the license under which it can be used. An excerpt (please note this is not the whole of the license):

You are free to Share — to copy, distribute and transmit the work.

Under the following conditions:
Attribution — You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work).
Noncommercial — You may not use this work for commercial purposes.

So when Karen uploaded the photo for her profile picture, she meets the requirements given by Facebook to use the photo as her profile picture on her account:

By uploading a file you certify that you have the right to distribute this picture and that it does not violate the Terms of Service.

Karen has the right to distribute the photo. But she does not have the right to allow others to use the photo for commercial purposes. That is a right that I have reserved, and if somebody wants to use the photo commercially, a separate licensing deal would have to be stuck.

Quite simply, when Facebook is placing this photo in an advertisement they appear to be violating my intellectual property rights.

Facebook’s default opt-in privacy settings means that Karen has never explicitly granted Facebook permission to use her profile pictures commercially. And even if she had, she has not done so explicitly for this photograph. She has certainly never claimed ownership of it — Facebook merely asked if she had the right to distribute it.

There a few important not-so-cut-and-dry questions this raises.

Is Facebook in violation of my rights?

I own the copyright for the photo, and Facebook is not complying with the licensing requirements. They do not credit me in their little ad, though they do link back to Karen’s profile (who I have permitted to use the photo without attribution).

Is linking back to Karen’s profile sufficient to meet the licensing requirements? Clearly not, in my books.

Also, I consider use in an advertisement meant to expand their social network to be commercial use. Is that a valid assumption? Is prompting their users to use their service more a commercial application, or would a court consider it non-commercial, given the context?

I would consider it to be commercial use, but am wise enough to know that my opinion hardly matters.

Finally, is Facebook doing enough to prevent this kind of violation? Where users have opted out of having their photos used, and where users are uploading photos for which they own the rights, there are no concerns. But is Facebook doing enough for this scenario, in which a person has permission to use the photo on Facebook, but does not own the rights themselves.

Facebook takes the position that its users are permitted to sign over the rights of any photos that are uploaded, but merely asks whether the user has the right to redistribute the photo.

With the advent of Creative Commons licensing, however, it is entirely within reason that Facebook’s users DO have the right to load the photo as their Facebook profile photo, but they do NOT have the power to give Facebook (or third party advertisers) the right to use that photo in an advertisement.

Facebook does not ask this question of its users. But they should. Because here, they are violating my intellectual property rights. And it’s probably not just me — it seems likely that they are doing this on a large scale.

The assumption that they made — that holding the right to distribute an image implies holding the right to grant commercial use of that image — is a blatantly false one.

Which brings us to a final question:

What should we be doing about this?

Categories: Tech and World

Why are Facebook’s ads not compelling?

February 24th, 2010 No comments

I log on to Facebook, and there’s an ad there … for Marmite.

I click over to my profile, and see three more ads. HSBC is trying to sell me a mortgage. The Royal Bank of Scotland is recruiting. And Virgin Media wants me to use their telephone and television services.

There is something wrong with this picture.

Just like everybody else, I pay for Facebook. Not in the traditional sense, but in the sense that using the service gives them information that they can then turn around and use to sell things to me and my friends. Facebook knows who I am connected to, and how those groups bunch — the fencing friends, the friends who like comic books and science fiction TV shows, and so on.

They also see degrees of interaction — they know what profiles I look at most often, and which ones I interact with most often. In addition to this, they know my location, where I went to school, and some of my interests. Other interests can be extrapolated on the basis of groups I’m a part of, and my Facebook connections. For the most part, if my friends like something I probably will as well.

In other words, they should know quite a bit about me. But their ads don’t show this.

A mortgage from a UK bank? OK, you know my age and location.
Virgin’s television service? Clearly my TV watching habits are overestimated. And they haven’t managed to pinpoint my exact location, or they would know that Virgin’s high speed internet is not actually available in my neighborhood.

Facebook knows more than that about me. And about you. They should be able to take that information, and post relevant ads.

I cannot figure out why there aren’t more ads from airlines when I arrive on Facebook. I interact rather heavily with people from all over the world, and log on from different locations on a regular basis. My country of residence is different from the one in which I attended school. I’m a good target for airline and hotel deals.

I cannot figure out why there aren’t more ads for geeky movies. A huge number of my friends are geeks. Our interests and interactions with each other and with groups and being “Fans” of things on Facebook must point heavily towards things like Watchmen, Star Trek or Tron. These are not advertised to me.

Facebook is sitting on a mountain of data about my interests — information based not on what I choose to write on my profile, but on my actual habits — but they are not leveraging it. They need to organize it, or (if it is already organized), give their advertisers the tools they need to leverage it properly.

The only thing that they have managed to do is upset users by including their faces in the advertisements they show their friends.

I should see an advertisement for something that interests me every time I log onto Facebook.

They know who they are targeting — we all log on.
They know what we are interested in, and where we are.

One would think the advertising would be relevant.

Categories: Tech and World

The morning coffee is doing the housework

December 28th, 2009 No comments

A study is saying that men who do more housework also have more sex. That sound you hear is billions of men turning on their vacuum cleaners simultaneously.

carboard_scream
(Mark Langan‘s take on Edward Munch’s Scream, in cardboard)

Ten-thousand year old weapon found in Windsor, Ontario.

This ad campaign from the organistaion Dignity in Death is fairly creative — they appear to be placing plaques on park benches:
dignity_in_death

We close with a belated comic for those born late last week:

Categories: morning coffee

The morning coffee is growing meat

December 1st, 2009 2 comments

What will scientists think of next? A team in the Netherlands have grown meat in the lab, which they describe as “soggy pork”. Expect to find Dutch Soggy Pork products on your grocery store shelves by 2015.

nigerian_circus
(by Pieter Hugo)

A lesson in targeted advertising.

Protesting against corduroy skirts in Syracuse, a story of picketing bigoted picketers.

Categories: morning coffee
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